Contact Us

[email protected]

Website: www.reddresscouture.com

Email: [email protected]

 

Office Hours: Day Shift : 9am - 6pm

 

We will respond to your inquiries as soon as possible generally within 12 hours. Please leave messages for non-service online time.For general information, such as buying process, payment methods, delivery options or dispute process, please refer to our Help page.

If you need any inquiries with your recent orders, please contact Customer Service Center at [email protected]

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How To Measure

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How To Measure

Shipping Methods

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Shipping Methods

Shipping Information for 

Tailor-Made Dresses

 

You will always get personally tailored dresses from us no matter you choose a standard size or give us your custom measurements. Shipping time is different for different items.

Shipping Time

Shipping Time is the time taken for the finished dress to be shipped to you. And before we ship the dress to you we need time to tailor the dress.

For Formal Dresses

Generally it will take 3-9 calendar days for professional dressmaker to tailor your dresses. Then it will take EMS about 4-8 working days for the finished dresses to travel from our country to the destination.

For Wedding Dress

Generally it will take 15-25 calendar days for professional dressmaker to tailor your dresses. Then it will take EMS about 4-8 working days for the finished dresses to travel from our country to the destination.

For Urgent Orders

If you don’t have special requirement for the shipping motheds, we usually ship them out by Standard Shipping. Generally speaking, it will take Standard Shipping about 4-8 working days to ship out the items. But if you need your items urgently, please select Expedited Shipping (It's about 2-5 working days and not free on our website). Select your country as shipping destination, and then, pay for the shipping fee, so that we can ship out your items ASAP.

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